The following policy applies to all students and is in place to ensure a smooth, consistent, and positive learning experience for students, parents, and the teacher.

Payment

•⁠ Fees are collected before the 1st lesson of every 4-lesson block via paynow to 96777538.

• For new students referred via agent, the first 2 lessons are paid to the agent. Payment to teacher will therefore be the remaining 2 lessons in the first block.

• For new students who directly sign up with Melovia, you would have paid for the 1st trial lesson. Hence remaining payment will be for the next 3 lessons.

Attendance & Makeup

•⁠ Makeup lessons will be arranged for missed sessions due to valid reasons given with at least 24h notice.

•⁠ Makeup scheduling can be on an agreed timing other than the usual weekly slot. For students who have extremely busy schedules, an option to extend the existing weekly lessons can be done based on teacher’s availability.

•⁠ ⁠Last minute cancellations are considered as charged lessons as the time slot has already been reserved for the student.

Studio Conduct

•⁠ ⁠Lessons are conducted on a drop-off basis to encourage a better focus and independent learning.

•⁠ For preschool students, parents are welcome to sit in for the 1st trial lesson to foster a sense of security.

•⁠ ⁠To be fair to all students, lessons start and end on time. Late arrivals will not extend the session as the next student’s lesson will proceed as scheduled.

Commitment

• Consistent attendance and regular home practice are key to steady progress.

• Progress is a partnership between teacher, student and parent. Parents are highly encouraged to help child build a healthy daily practice habit for consistency and progress in child's musical journey.

Termination Policy

• A minimum of 2 weeks’ notice is required if withdrawing from lessons.

• Any outstanding fees must be settled before termination.

Privacy (PDPA)

• ⁠Occasional lesson snippets may be featured on instagram.com/meloviapiano, If you prefer privacy, simply inform me at the beginning to opt out.

Thank you for your understanding and cooperation. Together, we create a consistent and supportive space for musical growth.