
Studio Policies
The following policies help maintain an organised and supportive learning environment.
Payment
• Fees are collected on the 1st lesson of every 4-lesson block via paynow.
• For new students referred via agent, the first 2 lessons are paid to the agent. Payment to teacher will therefore cover the remaining 2 lessons in the first block.
Attendance & Makeup
• Makeup lesson may be arranged for missed lessons with at least 24h notice, subject to availability.
• Last-minute cancellations will be charged as per usual lesson and are not eligible for makeup as the slot has already been reserved for you.
Studio Conduct
• Lessons are conducted on a drop-off basis to help young students focus and build independence.
• For preschoolers, parents are welcomed to sit in for the first lesson (max 2 lessons).
• To be fair to all students, lessons start and end on time. Late arrivals will not extend the session as the next student’s lesson will proceed as scheduled.
Commitment
• Consistent attendance and regular home practice are key to steady progress.
• Progress is a partnership between teacher, student and parent.
Termination Policy
A minimum of 2 weeks’ notice is required if withdrawing from lessons.
Any outstanding fees must be settled before termination.
Thank you for your understanding and cooperation. Together, we create a consistent and supportive space for musical growth.


