The following policies help maintain an organised and supportive learning environment.

Payment

•⁠ Fees are collected on the 1st lesson of every 4-lesson block via paynow.

• For new students referred via agent, the first 2 lessons are paid to the agent. Payment to teacher will therefore cover the remaining 2 lessons in the first block.

Attendance & Makeup

•⁠ Makeup lesson may be arranged for missed lessons with at least 24h notice, subject to availability.

•⁠ ⁠Last-minute cancellations will be charged as per usual lesson and are not eligible for makeup as the slot has already been reserved for you.

Studio Conduct

•⁠ ⁠Lessons are conducted on a drop-off basis to help young students focus and build independence.

•⁠ For preschoolers, parents are welcomed to sit in for the first lesson (max 2 lessons).

•⁠ ⁠To be fair to all students, lessons start and end on time. Late arrivals will not extend the session as the next student’s lesson will proceed as scheduled.

Commitment

• Consistent attendance and regular home practice are key to steady progress.

• Progress is a partnership between teacher, student and parent.

Termination Policy

• A minimum of 2 weeks’ notice is required if withdrawing from lessons.

• Any outstanding fees must be settled before termination.

Thank you for your understanding and cooperation. Together, we create a consistent and supportive space for musical growth.